Items can be returned within 15 days of receipt.*
If you wish to return an item you will be given a refund or store credit for the same value once the item has been received by the appropriate brand. Shipping costs will be your responsibility, and please ensure to use a trackable shipping method, as your account can not be credited until the returned item is received.
*Items that cannot be refunded for change of mind include: All clearance and sale items, NITC gift cards, and personalized or custom items.
All items being returned must be dispatched/shipped within 10 days of the return being approved, and must be in original condition and packaging and not affected by being used in an abnormal way, or reduced in value by delay on your part. If these requirements are not met, the vendor reserves the right to deny a return.
Should you find a defect in anything you receive, please email us at firstname.lastname@example.org within 3 days of receiving your order to start the process.